What Information We Collect

When you sign up for our courses or contact us, we collect what we need to provide you with quality education. This isn't about hoarding data – it's about making sure we can actually help you learn game design.

Information You Give Us Directly

• Your name and email address when you register for programs
• Phone number if you choose to provide it for program updates
• Educational background and experience level to match you with appropriate courses
• Portfolio work you submit as part of course assignments
• Payment details processed through our secure payment providers
• Messages you send through our contact forms or support channels

Information We Collect Automatically

Like most websites, we collect some technical information when you visit. This helps us keep the site running smoothly and understand what content works best.

• IP address and general location data (city level, not your exact address)
• Browser type and device information
• Pages you visit and how long you spend on them
• How you found us – whether through search engines or direct visits
• Course progress and completion rates for enrolled students

How We Use Your Information

We're not selling your data to advertisers or spamming you with unrelated offers. Here's what we actually do with your information:

Legal Basis for Processing (EU Requirements)

Since we operate in Slovenia and serve EU residents, we need to tell you the legal reasons we process your data. This might sound formal, but it's actually about protecting your rights.

• Contract Performance: We need your information to deliver the courses you signed up for
• Legitimate Interest: We analyze usage patterns to improve our educational content
• Consent: When you opt in for marketing emails or optional features
• Legal Obligation: We keep financial records as required by Slovenian tax law

Who We Share Information With

We keep your data in-house as much as possible. But running an online education platform means working with some trusted partners. Here's the full list:

Service Providers

• Payment processors that handle secure transactions (they don't see your full card details)
• Email service providers for course communications and updates
• Cloud hosting services where our learning platform runs
• Analytics tools that help us understand how students use our site

Legal Requirements

We might need to share information if required by Slovenian or EU law, or if there's a valid legal request. This is rare, but we're obligated to comply with legitimate legal processes.

We don't sell, rent, or trade your personal information. Period. Our business model is education, not data brokering.

Your Rights Under GDPR

As someone in the EU, you have strong rights over your personal data. We respect these rights and make it straightforward to exercise them.

Access and Portability

You can request a copy of all the personal data we hold about you. We'll provide it in a readable format within 30 days. If you want to move your data to another education provider, we'll give you a machine-readable file.

Correction and Deletion

Found outdated information in your profile? You can update it yourself through your account settings, or ask us to correct it. Want us to delete your data? We'll do it, though we might need to keep some records for legal compliance (like tax documentation).

Objection and Restriction

You can object to how we use your data for marketing or analytics. You can also ask us to temporarily restrict processing while we resolve any concerns you have about accuracy or legitimate use.

How We Protect Your Data

Security isn't just about technology – it's about processes and culture. Here's what we do to keep your information safe.

• All data transmissions use industry-standard encryption (TLS 1.3)
• Passwords are hashed using modern algorithms – we can't see your actual password
• Access to student data is restricted to staff who need it for their work
• Regular security audits and updates to our systems
• Secure backup systems with encrypted storage
• Two-factor authentication available for your account

That said, no system is 100% secure. If we experience a data breach that affects your information, we'll notify you and relevant authorities within 72 hours as required by GDPR.

How Long We Keep Your Data

We don't keep data forever. Here's our retention approach:

• Active Students: We keep your full data while you're enrolled and for 12 months after course completion
• Course Records: Certificates and completion records are kept for 7 years (educational standards requirement)
• Financial Data: Transaction records kept for 10 years per Slovenian tax law
• Marketing Lists: If you unsubscribe, we remove you immediately but keep a suppression record to ensure you stay unsubscribed
• Inactive Accounts: Accounts with no activity for 3 years receive a notice, then are deleted after 6 months

Cookies and Tracking

Our website uses cookies – small files that help us remember your preferences and understand how you use our site. When you first visit, you'll see a notice letting you choose which cookies to accept.

Types of Cookies We Use

• Essential: Needed for the site to work properly (login sessions, security)
• Functional: Remember your preferences and settings
• Analytics: Help us understand which content is most useful (you can opt out)

You can change your cookie preferences anytime through your browser settings or our cookie preference center. Disabling essential cookies might affect how the site works for you.

International Data Transfers

Most of your data stays on servers within the EU. However, some of our service providers (like cloud infrastructure) might process data outside the EU. When this happens, we ensure they provide adequate protection through:

• EU Standard Contractual Clauses
• Adequacy decisions recognized by the European Commission
• Binding corporate rules for multinational service providers

Children's Privacy

Our courses are designed for adults and young professionals aged 18 and over. We don't knowingly collect information from anyone under 18. If you're a parent who discovers your child has provided us with personal information, contact us immediately and we'll delete it.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify enrolled students by email and post a notice on our website. The "Last Updated" date at the top shows when the current version took effect.

Continued use of our services after changes means you accept the updated policy. If you disagree with changes, you can close your account – though we'd prefer to discuss your concerns first.